24-hour Support/Info Line

Sometimes it’s difficult to call for help. Know that you’ll be listened to with respect and without judgement. We’re here to help.

519-941-HELP (4357)
905-584-HELP (4357)
Text: 519-278-5410
Email: support@familytransitionplace.ca
Text and email accounts are monitored Monday-Friday, 8:30 a.m.-4:30 p.m. Staff will respond to messages as soon as possible.

A counsellor is available 24 hours a day, 7 days a week if you:

  • are in a crisis
  • are experiencing abuse and need to talk to someone or need to leave (Emergency transportation is available).
  • are a concerned friend/family/co-worker looking for information in order to help someone who is being abused.
  • have experienced abuse, past or present.

Approximately 3,000 calls are made to the Support/Info Line annually for information, support or referrals.

“When I needed help, you were there.”

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